FALLS CHURCH, Va. - Summer is when you and your family may fulfill new orders and move to a new duty station. If you move this summer, don’t forget to update your information in the Defense Enrollment Eligibility Reporting System (DEERS). Being able to use Tricare depends on keeping DEERS up to date.
DEERS is a database of active duty and retired service members, their family members, and others who are eligible for Tricare. Tricare eligibility shows up in DEERS based on the sponsor’s status. Keeping your DEERS record up to date is key to you getting timely and effective Tricare benefits.
In DEERS, make sure to check your address, duty status, phone numbers, and email addresses. This is especially true after permanent change of station, or PCS, moves and anytime you experience a Qualifying Life Event (QLE). A QLE can include getting married or divorced, giving birth, or retiring. Also, check out what you need to do if you’re moving. Remember, your Social Security number (SSN) and the SSN of each of your covered family members must be included in DEERS for your Tricare coverage to be accurate.
Changing your contact information in DEERS is easy, and you have several options to do so. You can make changes online, by phone, fax, or mail, or in person at the nearest ID card office. Find an office near you using the RAPIDS Site Locator. To add or remove family members, you must visit a local ID card office. To update contact information, choose one of these options:
Online: Log into milConnect
Phone: Call 1-800-538-9552 (TTY/TDD: 1-866-363-2883) or fax updates to 1-800-336-4416
Mail: Mail updates to:
Defense Manpower Data Center Support Office
400 Gigling Road,
Seaside, CA 93955-6771
Only sponsors can add a family member in DEERS. Family members age 18 and older may update their own contact information.
Find more information on how to update DEERS information on the Tricare website, www.tricare.mil. Take command of your health and keep your family’s information up to date in DEERS.